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Please Call 0800 195 6445 for Customer Service Enquiries or see FAQs below:-
Which
debit/credit cards do you accept?
We
accept VISA, Mastercard, Delta, Switch/Maestro, Solo, VISA
Debit and VISA Electron. We also accept payment by cheque
and postal order. If paying by cheque or postal order,
payment may be required first, before your order can be
despatched. Please allow 5-7 days to process cheque and
postal orders.
We are
a business, can we pay via invoice?
Yes,
we provide a credit facility or 30 day invoice payment
terms.
Do you
provide a VAT invoice with your orders?
Yes,
the invoice which you receive after receiving your order,
contains a VAT breakdown.
Is
there a minimum order amount/value?
There
is no minimum order value or amount, you can order as
little or as much as you like.
Where
do you deliver to?
We are
a UK based company so deliver mostly to the UK nationwide,
but will deliver elsewhere.
What
are your delivery charges?
Delivery cost is order dependant. See the table below.
|
Next day delivery charges |
Cost |
|
|
|
| Single laser
toner |
£8.00 |
| Two laser
toners (value under £100) |
£5.00 |
| Three laser
toners |
free |
| Ink cartridges
(one or two) |
£8.00 |
| Ink cartridges
(three or four) |
£5.00 |
| Ink cartridges
(five or more) |
free |
Do you
offer a same day delivery service?
Yes,
we do offer a same day delivery service, for more details,
call Adam on 01689 853821.
What
is a remanufactured cartridge?
An
empty or used original cartridge which has been
refilled and refurbished to a high standard.
Remanufactured cartridges contain a similar quality of ink as original
cartridges. Remanufactured cartridges are normally
guaranteed but do not always perform to the same standards
as their OEM equivalents. Ink/toner spilt inside a
fax/printer is not covered under the remanufactured
cartridge guarantee and is expensive to resolve.
What
is a compatible cartridge?
Compatible cartridges are brand new cartridges supplied by
an independent manufacturer. Compatible cartridges are
manufactured to similar standards as original cartridges
and are normally cheaper and guaranteed but sometimes
perform poorly. Ink/toner spilt inside a fax/printer is
not covered under the compatible cartridge guarantee and
is expensive to resolve.
What
is an OEM cartridge?
OEM is
the abbreviation for Original Equipment Manufacturer. From
our experience, you are unlikely to damage your equipment
or suffer from toner spillage (expensive repair) if
you use OEM cartridges. We not only supply ink and toner
but also repair printers, fax, copiers and plotters. |
